On Jan 14, 2021, the maximum character limit for the Source ID contact field is increasing from 40 characters to 120 characters so that larger identifiers can be stored using this field. Impact: If you are writing this data from Cvent to any specific field of external system, then ensure that your external system field…

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On January 6, 2021, an update will be made that impacts the Contact last modified date. Any changes to the contact’s contact group, related contacts or payment credits, will update their last modified details. Due to this change, you might see an increase in the number of modified contacts when retrieved via API for a…

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We’re excited to announce the release of version 5.1 of the Cvent Salesforce App! Support for Nonprofit Success Pack and Education Data Architecture: The Cvent Salesforce App is now compatible with the NPSP and EDA account models, allowing you to create new Salesforce contacts without assigning them accounts. For these account models, you can instead let…

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The Legacy Reports in Cvent will be retired. As a part of the first milestone, you’ll no longer be able to create new saved Legacy Reports or access unsaved standard or custom Legacy Reports after Dec 15, 2020. Any events that are being copied via SOAP API after December 15th will not have access to…

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We are pleased to announce that Cvent Salesforce App version 5.0 is now live. Sync Attendee Activities Your Salesforce users can now access information about digital and physical attendee interactions throughout the lifecycle of your event, providing them with valuable insight about their prospects. This includes: Session enrollment and participation Appointment statuses Exhibitor booth scans…

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We are happy to announce the release of new enhancements for our Cvent SOAP API! Support for special and complex API passwords: You can now customize your SOAP API passwords to your organization’s security standards. To set up the API password, just contact your Cvent representative.

We are excited to announce the enhancements to Cvent Webhooks that were released on August 28, 2019. Notifications for failed webhooks syncs: If you’re an admin for your account, you can now set up email notifications for failed syncs between Cvent and webhooks. If any syncs fail, we’ll send a notification to the appropriate people at…

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