We’re excited to announce the release of version 5.4 of the Cvent Salesforce App! This release mainly includes technical updates. Lead conversion flow update: When an SF Lead is converted to a contact, the corresponding attendee’s nomination and attendee activity records are now re-assigned to the contact. This allows you to keep all attendee data with…

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We’re excited to announce the release of version 5.3 of the Cvent Salesforce App! Support for Salesforce mobile app: Now you can manage event invitations and nominations on your phone via the Salesforce native mobile app. Refer to the following link for device operating system and version requirements. Please note Cvent Admin and campaign management…

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We’ve made new updates to our listings of Countries and Regions for Classic Events and Flex Events to adhere to the ISO 3166 standards. These changes are visible in the dropdown menus shown on the planner-side and guest-side pages of the application. The updated listings are: Hong Kong (SAR China), Macao (SAR China), Taiwan (Province…

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On April 19th, we’ll be making an update to Cvent’s WSDL file. This may require you to update your WSDL file to the newest version. For testing purposes, the changes are currently available in the Cvent Sandbox region. You can access the updated WSDL here: http://sandbox-api.cvent.com/soap/V200611.ASMX?WSDL What’s changing and why? This update will enable planner to submit…

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On Feb 19, 2021, Cvent’s SOAP API Apex WSDL for Salesforce is updated to include three new API calls: RetrieveEventDetails RetrieveEventQuestions RetrieveGuests These API calls will allow customers integrating with Cvent’s SOAP API from directly within the force.com platform to retrieve data related to the EventDetails, EventQuestion, and Guest objects. Customers who wish to use these new…

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We’re excited to announce the release of version 5.2 of the Cvent Salesforce App! Support for up to 120 characters in “Source Id” field: Now you can use 120 character Source Ids. Note, that using Source Ids with more than 100 characters on versions 5.1 and below will lead to the synchronization failure for the target…

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If you are using Cvent Salesforce App versions between 4.0 and 5.0, please read carefully and update to the latest version 5.1. Issue: If you are sending an invitation to more than 150 people from a Campaign in Salesforce using the “Filter Campaign Members” feature, the app is adding ALL campaign members that meet this…

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On Jan 14, 2021, the maximum character limit for the Source ID contact field is increasing from 40 characters to 120 characters so that larger identifiers can be stored using this field. Impact: If you are writing this data from Cvent to any specific field of external system, then ensure that your external system field…

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On January 6, 2021, an update will be made that impacts the Contact last modified date. Any changes to the contact’s contact group, related contacts or payment credits, will update their last modified details. Due to this change, you might see an increase in the number of modified contacts when retrieved via API for a…

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The Legacy Reports in Cvent will be retired. As a part of the first milestone, you’ll no longer be able to create new saved Legacy Reports or access unsaved standard or custom Legacy Reports after Dec 15, 2020. Any events that are being copied via SOAP API after December 15th will not have access to…

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