If you are using Cvent Salesforce App versions between 4.0 and 5.0, please read carefully and update to the latest version 5.1. Issue: If you are sending an invitation to more than 150 people from a Campaign in Salesforce using the “Filter Campaign Members” feature, the app is adding ALL campaign members that meet this…

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Starting on January 25, the default rate limit will be changed from 100 calls per second to 10 calls per second. This change is being made to allow customers to receive errors as a result of excessive usage so that users can take action to reduce usage before their daily quota is reached. The daily…

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On Jan 14, 2021, the maximum character limit for the Source ID contact field is increasing from 40 characters to 120 characters so that larger identifiers can be stored using this field. Impact: If you are writing this data from Cvent to any specific field of external system, then ensure that your external system field…

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On January 6, 2021, an update will be made that impacts the Contact last modified date. Any changes to the contact’s contact group, related contacts or payment credits, will update their last modified details. Due to this change, you might see an increase in the number of modified contacts when retrieved via API for a…

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We’re excited to announce the release of version 5.1 of the Cvent Salesforce App! Support for Nonprofit Success Pack and Education Data Architecture: The Cvent Salesforce App is now compatible with the NPSP and EDA account models, allowing you to create new Salesforce contacts without assigning them accounts. For these account models, you can instead let…

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The Legacy Reports in Cvent will be retired. As a part of the first milestone, you’ll no longer be able to create new saved Legacy Reports or access unsaved standard or custom Legacy Reports after Dec 15, 2020. Any events that are being copied via SOAP API after December 15th will not have access to…

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We are pleased to announce that Cvent Salesforce App version 5.0 is now live. Sync Attendee Activities Your Salesforce users can now access information about digital and physical attendee interactions throughout the lifecycle of your event, providing them with valuable insight about their prospects. This includes: Session enrollment and participation Appointment statuses Exhibitor booth scans…

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Starting on Nov 23, the header parameter x-api-key will no longer be required in every call to REST APIs. This parameter was previously used to apply usage limits against API calls for each client ID. Calls that include this header parameter will continue to function after this date, however, the header will be ignored and…

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An upcoming release is being planned to fix an issue with timezone inconsistencies in Webhooks. The issue occurs when an auto sync is performed versus a manual sync. The “messageTime” field returns data in the event timezone for auto sync whereas the timezone is UTC when manual sync is performed. This fix is to correct…

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We’re excited to announce the release of the new Attendee Activities APIs. These new API’s allow you to gain valuable insight into your customer’s experience, at key high value touchpoints.  You can even bring in data for the same attendee across multiple events, so you can see their engagement at every step of the journey….

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