Existing Reservations
Based on the data returned by the Callback service, attendee-specific URL’s can be generated and used to view; modify or cancel existing housing reservations through the Cvent Passkey AWS. This could be especially useful in cases where an attendee modifies or cancels their registration. A trigger can be put in place to remind the user to modify or cancel their housing reservation and an attendee-specific URL provided to facilitate the process. Additionally, the ability to automatically invoke the Cvent Passkey AWS within the registration system can allow attendees to seamlessly access their reservation from their registration record. Cvent Passkey automatically handles all business logic in the housing modification and cancellation processes. Callback messages can be configured so they are sent back to the external system following any reservation modification or cancellation.
In the sample URLs below, the highlighted portions represent the two variable parameters used. The first parameter represents the applicable Event ID and is the same used in the other API calls. The second parameter represents the reservation’s Cvent Passkey Acknowledgment Number which is provided by the Callback message as resAckNum.
The end-point for production will be different as well. For more information, go to this page.
Attendee Website – View Reservation (“Guest Deck”)
https://uat-book.passkey.com/event/151592/owner/100/r/328T73L2Attendee Website – Modify Reservation
https://uat-book.passkey.com/event/151592/owner/100/r/edit/328T73L2Attendee Website – Cancel Reservation
https://uat-book.passkey.com/event/151592/owner/100/r/328T73L2#cancel-reservationAdditionally, attendees can be sent to the AWS modify page to access their reservation using another formatted link. Using this method skips the validation step of the guest information but will require the PartnerID of the organization as well as the guest’s last name, in addition to the Cvent Passkey Acknowledgement Number.
Attendee Website – ModifyReservationResWeb
https://uat-
api.passkey.com/httpapi/RegLink?PartnerID=136260&OP=ModifyReservationResWeb&Version=4.00.0
2&Mode=S&resAckNum=328T73L2&lastName=Smith&Destination=2