Overview

Cvent Passkey’s RegLink APIs are a set of RESTful APIs that allow functional integration with external applications. RegLink APIs provide external systems with the ability to interact and exchange data with Passkey’s event and hotel reservation-booking engines.

Primary Functionality

RegLink APIs support four primary categories of functionality:

1. Streamlining the hotel reservation process for attendees by allowing individual registrant information to be sent to Passkey. This enables registrants to reserve a hotel room without re-entering their personal data in Passkey.
2. Fetching Passkey event details and hotel room availability based on various criteria.
3. Fetching detailed reservation information for individual registrants.
4. Creating, modifying, or canceling a registrant’s hotel reservation directly or indirectly.

Types of RegLink Integrations

There are two main types of RegLink integrations.

RegLink Basic

Allows a third-party application to send basic attendee information to Cvent Passkey. Attendees can be forwarded to the Cvent Passkey Attendee Website with details auto-populated to streamline the housing reservation process.

This business process can be completed using our RESTful JSON APIs or our legacy browser-based calls or web service/XML messages. With RegLink Basic integrations, the Cvent Passkey attendee website is always utilized to complete reservations for housing.

RegLink Advanced

Includes all the features provided in RegExpress and RegLink Basic integrations and adds the ability for a third-party application to complete all aspects of the attendee creation and reservation process.

Unlike RegLink Basic integrations, the use of the Cvent Passkey Attendee Website is not required. A third-party application may utilize RegLink calls to manage all phases of the housing reservation process, including fetching housing availability and then creating, modifying, and cancelling reservations.

This is a more complex method than RegLink Basic integrations as it involves following a series of phases to complete the process. This type of integration takes longer to complete and requires more testing to ensure all supported features function as expected.

Licensing

While many features are available with the API, the license model used by Passkey customers may limit available functionality. There are two available license models: RegLink 1-Way and RegLink 2-Way.

RegLink 1-Way. Information is only sent from the third-party application to Passkey. Passkey doesn’t return any data to the system making requests.

RegLink 2-Way. Allows information to be transferred between systems in either direction based on business needs. If the meeting planner is working with a hotel directly to enable RegLink, the 2-Way license is included.

Getting a License

If you are a Cvent customeor and interested in purchasing a license, speak to your account team.

If you are working with a meeting planner or CVB/Destination you should have them verify which license they have. There is no direct cost to the registration company or technology provider if a Passkey customer is involved.

If you are interested in partnering with Passkey and don’t have a customer – either a hotel or meeting planner/CVB/destination – involved, complete our Partner Request Form.

Support

If you have any questions regarding the RegLink APIs, reach out to Cvent Passkey Integrations team.

If you need assistance with licensing questions or technical help enabling the integration, please contact our support team.